To receive requests, you must be connected to the Internet and logged into Facebook. Please double check both your Internet and Facebook connection.(Depending on the user's device and internet condition, Requests might not be able to sent or received)
- If you closed the message box without taking the items from your friends when you start the game, some of the items will disappear. Don't forget to collect the items before you close the message box.
- If you’re still having trouble, try opening Sweet Road on Facebook on your computer or laptop, and check your requests on the web. You can also check your Facebook settings.
※ Visit to App settings page at https://www.facebook.com/settings?tab=applications
Click Sweet Road tap ▶ Edit button ▶ Click "Send you notifications" section ▶ Click "YES"
- If you checked not to get any notifications from Facebook Apps, no gifts can be delivered to your account. Take screenshot if possible and send the details to Facebook Help Center.
Plus, an account cannot have more than five lives.This means that if you are maxed out in the number of lives and keys already, those sent by your friends cannot be credited to your account at that time.