Please provide us with the a screenshot of your payment history and Facebook ID.
You can find your payment history by following the steps below.
[Finding Payment History]:
1. Log into Facebook and click the arrow at the top right hand corner of your Facebook page.
2. Click on settings.
3. There should be a tab for payments on the left.
4. Then go to Purchase history and select that date range and apply
Or you should have received an e-mail from Facebook with a receipt. A screenshot of this would be sufficient. Please take a screenshot of the receipt by following the steps below.
*How to take a screenshot:
1. Press the 'Print Screen' button on your keyboard.
2. Open the program called paint. It is a basic program that comes with all windows Operating Systems.
3. Paste the picture by either pressing 'Ctrl' key and the V key simultaneously. Another way is to right click and select Paste.
4. Please send the image(receipt) to firstname.lastname@example.org
We will credit your account with the appropriate amount of jewels once this is verified.
[Finding your UID]:
1. Start the game on Facebook.
2. Scroll down to the bottom of the page to check your ID.
3. Below the game screen, you will see an array of gray numbers [UID XXXXXXXXXXX]. The numbers you see is your UID.
Video guide - https://youtu.be/0MLcSrPg7JI