Please submit an Issue Report using the link below, with your Game ID (CID) number and a copy of your purchase receipt (from the Google/Apple App Store) for verification to our support team and we will do our best to solve the problem as fast as possible.
Please CONTACT US directly to submit your payment receipt.
We will get back to you as soon as possible!
[Game ID (CID) Location]:
You can find your CID in your game settings. The CID starts with the alphabet "C" followed by 8 numbers.
[Purchase Receipt Example]:
* Apple App Store (iOS):
* Google Play Store (Android):
* Amazon App Store (Android):