Please provide us with the a screenshot of your payment history and your UID.
You can find your payment history by following the steps below.
1. Log into Facebook and click the arrow at the top right hand corner of your facebook page.
2. Click on settings.
3. There should be a tab for payments on the left.
4. Then go to Purchase history and select that date range and apply.
Or you should have received an e-mail from Facebook with a receipt. A screenshot of this would be sufficient. Please take a screenshot of the receipt by following the steps below.
1. Press the 'Print Screen' button on your keyboard.
2. Open the program called paint. It is a basic program that comes with all windows Operating Systems.
3. Paste the picture by either pressing 'Ctrl' key and the V key simultaneously. Another way is to right click and select Paste.
We will also need your UID.
How to find your UID:
You can find your UID under your game screen, below the banner. There will be a number that reads [UID XXXXXXXXXXXXX]. The x's here being your UID. Please copy and paste that number to us.
Send the screenshot and your uid in a message to us.
We will credit your account with the appropriate amount of honey once this is verified.
If you still have a problem, please CONTACT US directly!
We will get back to you as soon as possible!