1. Make sure that you have a strong wireless connection.
2. Check and see if the Facebook app and the Pig&Dragon app are up-to-date.
- If you don't have the latest version, download them here:
Apple iPhone : http://bit.ly/iOSPnD
Google Android : http://bit.ly/AndroidPnD
Android Phone/Tablet - https://play.google.com/store/apps/details?id=com.facebook.katana&hl=en
3. if you have the latest version of the facebook app & the Pig&Dragon app on your device, Please log out of your facebook account and log in again. Then open the Pig&Dragon app.
4.Reboot your phone or close other running apps.