Depending on you regional location and Internet browser, the game may not fully process. It can be corrected by pressing F5 to reload the page.
But if you still have an issue, Please check the list below.
1. Try playing on a different browser. (Chrome & Firefox recommended)
2. Try uninstalling and installing the game.
3. Take a look at the settings of your antivirus software, firewall, proxy, or anything that could disrupt your connection to the game.
4. Delete cache and cookies.
※How to delete cache and cookies
If you are using Google Chrome: Go to Settings -> History -> Clear all browsing data... -> Check 'Empty the cache' and 'Delete cookies and other site and plug-in data'
If you are using Mozilla Firefox: Go to Mozilla Firefox Start Page -> Settings -> Privacy -> History - > Firefox will: Remember history - 'clear your recent history' and 'remove individual cookies'
If you are using Internet Explorer: Go to Internet Options -> Browsing history -> Delete -> 'Cookies' and 'Temporary Internet files'
If you are using Microsoft Edge : Go to Settings -> Cookies and site permissions -> Manage and delete cookies and site data -> See all cookies and site data -> Seclect 'Remove all'
※How to re-install app
Find the game in your list of applications and click [x] to delete the game.
Once the game have been removed, log out of Facebook and then log in again.
Search for the game at the Facebook Search bar and re-install the game.
You can find your application list at the following link.
All of your play data is saved on our server. Just add Water Splash again and you will be at the same level that you left at.