Please provide us with the a screenshot of your payment history and facebook ID.
You can find your payment history by following the steps below.
1. Log into Facebook and click the arrow at the top right hand corner of your facebook page.
2. Click on settings.
3. There should be a tab for payments on the left.
4. Then go to Purchase history and select that date range and apply.
Or you should have received an e-mail from Facebook with a receipt. A screenshot of this would suffice as well. Then you can take a screenshot by following the steps below.
1. Press the 'Print Screen' button on your keyboard.
2. Open the program called paint. It is a basic program that comes with all windows Operating Systems.
3. Paste the picture by either pressing 'Ctrl' key and the V key simultaneously. Another way is to right click and select Paste.
4. Please send the image(receipt) at email@example.com
Once this has been verified we will credit your account with the appropriate amount of jewels right away.
If you still have a problem, please CONTACT US directly!
We will get back to you as soon as possible!