The game might crash or freeze due to several reasons:
- You may not have a stable internet connection.
- The game app may not be up-to-date with the most recent version.
- Your device may not have enough memory to run the game.
First, make sure that you have a stable internet connection. Also, please check to see that the game app is updated to the recent version.
We recommend that you have at least 2GB of free space on your device for optimal experience. We have found that restarting the device or closing all other apps before you start the game can prevent freezing issues due to lack of memory.